Connect with us on Twitter

Here at Netcetera, our team is very active online and on our twitter account, @netcetera. We interact with customers all day, everyday answering questions and assisting individuals. Because of this, we’ve added a new field to the My Details page of the Client Area for customers to input their twitter username. In doing so, this will make it easier for us to identify users and provide more help, but also more quickly and efficiently.

 

If you have a twitter account, follow the instructions below to enter your information.

  • Log in to your Client Area
  • Go to you My Details page
  • Enter your Twitter Username (at the bottom of the list)
  • Select Save Changes

…and you’re done! Thanks for helping us help you.

 

Check out our new Mobile App – Beta Testers Wanted!

Our Developers have been working hard on building the Netcetera mobile web app – and we are looking for Beta Testers!

It utilises all the latest technologies – and will run on all of todays modern smartphones, including iPhone, iPad, Android etc

So far it allows you to:

  • Find out more about Netcetera’s Products and Services
  • Search if a Domain Name is available to register
  • Connect with us on Facebook and Twitter
  • Get the latest news from Netcetera, including our latest blog articles
  • Signup for unique Promotions
  • Login to your Client Area and
    • View your Services
    • View your Domains
    • Open a ticket with our Support Team
  • Login to your Web Mail
  • View live status of our Network & Service Status
  • Get in contact with us including requesting a callback

We have many more features planned – so let us know your feedback with any bugs, improvements, ideas etc

If you are interested in getting involved – please do get in touch!

Netcetera successfully renews ISO9001 and ISO27001 accreditations

UK based Web Host and Datacentre operator Netcetera announced this week that the company’s ISO9001 and ISO27001 accreditations have been successfully renewed after an extensive audit.

Netcetera’s services and products are continually reviewed to ensure that the company provides the highest quality service to their customers. Netcetera CTO Tim Cass commented

“Netcetera strives to maintain its established reputation for quality and security, it is our aim to provide world class service using the best facilities for our clients. The successful recertification of ISO9001 and  ISO27001 reflects our ongoing efforts to maintain the highest service and security levels by implementing effective systems to enhance the working environment of our Isle of Man Datacentre.”

ISO 9001:2008 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements. Netcetera aims to enhance customer satisfaction through effective quality assurance and continual improvement.

Being ISO9001:2008 certified and registered means an independent auditor has checked that the processes influencing quality within Netcetera conforms to the relevant standard’s requirements. The primary objective is to give our management team and our clients confidence that we are always in control of the way we do things. An organisation that engages an independent auditor or certification body to check their processes receives a certificate of conformity from the auditor/certification body.

The ISO 27001:2005 standard is an international certification that applies requirements for information security management systems. The standard is designed to provide customers with an assurance that their provider uses industry best practices or information security.

First awarded in 2007, Netcetera was the first Isle of Man Datacentre to be completely certified for both Quality Management System ISO 9001 and Information Security Management System ISO 27001. The successful recertification is a result of the full integrated management system (IMS) which ensures the cohesion of all aspects of service including customer service and information management.

Want to learn more?

To speak to one of our Hosting Specialists about what our services can do for you please call 0800 061 2801 or fill out our Enquiry Form.