Latest news from Netcetera on Web Hosting and Datacentre Services
When starting a new website, one of the first and most important decisions you have to make is choosing a Domain Name. That choice will impact the website’s success in nearly every area including Search Engine Optimization (SEO) and Social Media Marketing (SMM).
Here is a short video going through the process of how to register a domain with Netcetera.
Questions?
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450
Customer service is becoming more and more vital within most businesses. Before during and after a product/service purchase individuals usually encounter some sort of customer service making it vital for businesses to ensure this transaction is smooth and controlled allowing customer to feel satisfied after the process is completed.
LiveChat gives help to those who need it. This particular feature allows your business to get in touch with people on your website and point them in the right direction. Additionally LiveChat does most of the heavy lifting phone and email can’t handle allowing your business to eliminate long ques and delight customers with an instant reply.
This particular style of communication also allows for the customer to voice their feedback directly to the businesses internal respondent, benefiting the business in the process of educating them more about their customers desires. Benefits include repeat business, customer loyalty, retention, an increased reputation and gives the organisation a competitive advantage.
Questions?
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450
Netcetera provides an easy and condensed approach when it comes to managing your purchased services via the Client Area. Here is how to login:
The Client Area allows you to do the following:
Click the link bellow to log into our client area and start managing your services.
Questions?
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450
We are very proud to announce that, beginning today, the first of many new TLDs are now available to purchase directly from Netcetera.
The following New TLDs are now open for registration:
For complete pricing information, please visit our pricing page.
In addition, as of today, you can pre-register and place sunrise orders through Netcetera for the following new TLDs:
Lots of new extensions are already available for sunrise and pre-order.
Questions? Let us help!
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450 or click our Live Chat
Here at Netcetera, our team is very active online and on our twitter account, @netcetera. We interact with customers all day, everyday answering questions and assisting individuals. Because of this, we’ve added a new field to the My Details page of the Client Area for customers to input their twitter username. In doing so, this will make it easier for us to identify users and provide more help, but also more quickly and efficiently.
If you have a twitter account, follow the instructions below to enter your information.
…and you’re done! Thanks for helping us help you.
Our Developers have been working hard on building the Netcetera mobile web app – and we are looking for Beta Testers!
It utilises all the latest technologies – and will run on all of todays modern smartphones, including iPhone, iPad, Android etc
So far it allows you to:
We have many more features planned – so let us know your feedback with any bugs, improvements, ideas etc
If you are interested in getting involved – please do get in touch!
UK based Web Host and Datacentre operator Netcetera announced this week that the company’s ISO9001 and ISO27001 accreditations have been successfully renewed after an extensive audit.
Netcetera’s services and products are continually reviewed to ensure that the company provides the highest quality service to their customers. Netcetera CTO Tim Cass commented
“Netcetera strives to maintain its established reputation for quality and security, it is our aim to provide world class service using the best facilities for our clients. The successful recertification of ISO9001 and ISO27001 reflects our ongoing efforts to maintain the highest service and security levels by implementing effective systems to enhance the working environment of our Isle of Man Datacentre.”
ISO 9001:2008 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements. Netcetera aims to enhance customer satisfaction through effective quality assurance and continual improvement.
Being ISO9001:2008 certified and registered means an independent auditor has checked that the processes influencing quality within Netcetera conforms to the relevant standard’s requirements. The primary objective is to give our management team and our clients confidence that we are always in control of the way we do things. An organisation that engages an independent auditor or certification body to check their processes receives a certificate of conformity from the auditor/certification body.
The ISO 27001:2005 standard is an international certification that applies requirements for information security management systems. The standard is designed to provide customers with an assurance that their provider uses industry best practices or information security.
First awarded in 2007, Netcetera was the first Isle of Man Datacentre to be completely certified for both Quality Management System ISO 9001 and Information Security Management System ISO 27001. The successful recertification is a result of the full integrated management system (IMS) which ensures the cohesion of all aspects of service including customer service and information management.
Want to learn more?
To speak to one of our Hosting Specialists about what our services can do for you please call 0800 061 2801 or fill out our Enquiry Form.
Modern businesses rely heavily upon an integrated approach to commerce; this includes a huge commitment to online presence. In fact if you look around, you will be unlikely to find a modern company that doesn’t have a dedicated website. A website which is we’ll constructed and user friendly can really benefit the sales and public perception of a company.
There are a great many points to cover off and issues to consider when building a website, one of which how it is going to be hosted, essentially where will it ‘live’. If you are a small start up business or a small on going concern then it will probably not be within your capabilities, financially, to have dedicated web hosting, like many other businesses you will have to share a server. This can have some drawbacks; there can be issues surrounding the other websites, which also use the same server. Search engines are fickle beasts and rely upon a degree of transparency and legitimacy in order to trust your site. One of the reasons that a site can be ‘sandboxed’ is due to negative associations on a server level, rather than there being anything wrong with the content or behaviour of the website.
Sandboxing is the process whereby you can loose your ranked position in a web search; SEO plays an important part in this and pulling oneself out of the ‘sandbox’ requires a degree of caution and care. Much like a game of chess, the website mustn’t be seen to be trying too hard to escape, rather remaining still and waiting for an opportunity to establish a link to a trusted site. The more of these strong links the better, and over time the website will regain its old position.
Moving away from the potential pitfalls of shared servers, those companies that can afford it and require it will strongly benefit from dedicated web hosting. Dedicated web hosting is a type of Internet hosting where the client leases an entire server not shared with anyone. This is more flexible than shared hosting, as organisations have full control over the server(s), including choice of operating system, hardware, etc.
Depending upon the size of the company and its offering to the consumer and its clients, the level of dedicated web hosting needs to satisfy all of these requirements. In general a dedicated web hosting package will contain benefits similar to the following:
As well as these features you can also expect the following guarantees:
There are of course a huge a variety of dedicated web hosting options; it all depends on the requirements of the company in question. This is where a period of consultancy is necessary, the majority of dedicated web hosting suppliers will have a support team and sales team that will be more than happy to talk you through the options and help you make the right choice for your company.
Dedicated web hosting is the preferred method of hosting for the modern business. There are of course a variety of other options, such as shared hosting, which one can choose from, it all depends on the level of investment the company decides is necessary to support their online presence. In the ideal world all businesses, regardless of their size will have the option to choose dedicated web hosting. The main advantages that dedicated web hosting has over shared hosting is that the company in question has complete control over the server, they can choose to upgrade, downgrade and manipulate the server to suit their business and online needs.
The importance of an online presence is clear to see in the modern business age, however with the sheer volume of websites currently live across the World Wide Web, the quality of the output needs to be of the highest order. Imagine using the Internet to look for a service or product, the amount of time you spend on a site or page within that site is called ‘dwell time’. Website designers toil endlessly to secure the longest dwell time they possibly can. The main way to achieve this is to allow the user complete control of the site, the media that is used to sell the products and services should be set up so that the consumer can access it instantly. Dwell time is the gold dust of web developers, and has been recorded in the past at an average of only two seconds.
This clearly indicates how important it is to the company to have an excellent website. Dedicated web hosting can really assist with this; the main reason is that the server is theirs to play with. They are not sharing the server with anyone else and as such there are no limitations. The bandwidth is unmetered; this allows those who choose to take advantage of dedicated web hosting the opportunity to stream a variety of multimedia platforms without the worry of delays. Instant information, a direct route from consumer to product, subtlety can be interwoven into a site, but the main purpose is shorten the amount of time it takes for the consumer to reach the product once they get onto the site.
The suppliers of dedicated web hosting servers are easily found by an online search, the menus allow the user quick access to the product description and in some cases there is a live chat function so that even the most simple of questions can be answered in real time, by a trained professional. Choosing a dedicated web hosting supplier needs to be well thought through, compare the costs and the packages and above all work out what will be the most beneficial for your company, perhaps you can opt for the a shared server in the meantime whilst you develop your online presence, however once you look to expand and your website grows, slowly evolving into a multi-layered operation, then the need for dedicated web hosting will become more apparent.
If you have found that your company is growing at unprecedented speeds then you may also have found that the existing web space and resources allocated by your hosting provider are not adequate enough to meet the increased flow of traffic to your website. If this is the case for you then it is certainly worth looking into web hosting dedicated providers.
What is Web Hosting, Dedicated?
Web hosting dedicated refers to the event in which a service provider will provide an entire server for exclusive use by only one client. This can be extremely beneficial, as you will have total control over the server, are able to select which operating system you use, and in addition you will also have full administration rights. You will also experience a much more reliable service due to the fact that the servers owned by the web hosting dedicated provider are maintained and overseen in climate controlled data centres. This can help keep your servers running, as can the well trained staff and back up programmes that these companies provide.
Web hosting dedicated servers will also have their own IP address and it also becomes possible to have more than one, if for example, your company chooses to run more than one online store.
One of the best things about web hosting dedicated providers is that they will generally offer technical support, making it available around the clock in order to ensure the server runs smoothly on a constant basis. In addition, a web hosting package will usually incorporate important features such as firewalls, security and updates. Support and security features should be negotiated and discussed between you and your provider before any contract is drawn up and finalised, so you can be sure of finding the best deal.
The Benefits of Web Hosting Dedicated
Web hosting has a number of great benefits which mean more and more companies around the world are choosing to invest in them. They can prove incredibly beneficial for those companies with a particularly large client base and a high amount of traffic regularly visiting its website. A web hosting dedicated service has facilities which allow high data bandwidth and volumes without becoming congested. It is a well known fact that a prospective client will leave your website and go elsewhere should they find it is taking too long to load. It is important to remember that web surfers will not wait around for long!
These services are highly beneficial as they are reliable and stable and are able to deal with high amounts of web traffic. Their reliability is down to the fact that your server will be managed and overseen with by a team of support staff on a constant basis, allowing you round the clock smooth running.
There are a great number of providers within the UK and abroad and by using the Internet as a research tool, it should be easy enough to find one that it perfectly suited for you and your business. Many people are worried about price when it comes to implementing a dedicated web hosting service but you will find that prices are constantly coming down and they are becoming much more affordable than in recent years.