Category: General Info

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7 Questions to ask yourself before you choose your new Host – History

Part 2 : History and Longevity 

Following on from last weeks introduction,  a good Managed Hosting Provider will have a strong team of experts available to help you every step of the way, along with a stable online presence.

Do you know how easy it is to set up a web hosting company?
Let’s put it this way – You can start up a web hosting company in less time than it takes to wait for a pizza to be delivered.
To prove the point, we have a Reseller Hosting Package which has been designed for these enterprising individuals and businesses!
But, because it’s so incredibly easy to set yourself up as web hosting company, you should really factor in how long a business has been around. Be sure to look carefully through the “About Us” section of your new potential web host to get a feel for how they operate. Are they hosting in the front and holidays in the rear office ? Do they only work with big business? Are they ready to help you grow as your online presence grows? These are all factors you should take into consideration.

Netcetera for example, has been around since 1996 and currently  host clients in over 75 countries, and been financially stable and growing year after year. So, we must be doing something right! In fact, most of our growth has come from customer referrals.

20 Years in Business

Hosting Highlight

The  Home Package from Netcetera is a great way to get started with your  website. It only costs £2.99 a month and contains all the support and features other brands can only aspire to. Get Started Now and Save 10%

Next Week.

Is your potential host going to look after you? What happens if you have problems in the middle of the night or at the weekend?  How in depth will that support be and is it enough for you?

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

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7 Questions To Ask Yourself Before You Choose A New Host

Are you building a new online business and not sure where to start?

Have no fear!  We have written this  just for you!

Over the following 7 weeks we are going to give you some helpful pointers. No matter what stage your website is at, you will need a high quality web host to serve up your site 24/7 to everyone in the world.

There are many factors that should be considered, and literally thousands of web hosts out there, so we have come up with 7 key tips that we think you should consider, and we will reveal them over the coming weeks. These are the subjects we are going to cover.

So join us for an informative guide to hosting and if you don’t already receive our blog via email why not sign up today?

Register Today!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form , call 0800 808 5450 or Chat Live with one of the team

 

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Say Goodbye to your Fax Machine!

Our Fax2email product enables you to receive faxes in the form of a PDF file which goes to whichever e-mail address you provide us with, meaning that you only need one number, to access your faxed documents from anywhere in the world.

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Your number is automatically allocated and e-mailed to you as soon as your account is confirmed.

There are a number of advantages with respect to fax to e-mail:

  • Save Money – No need to pay for hardware, software supplies, maintenance or a dedicated fax line.
  • Hassle Free – No paperjams, busy signals or lost/misplaced faxes.
  • Go Green – Go Paperless and eliminate wasteful expenditure as you help to protect the environment.
  • Unlimited – Receive as many faxes as you want for a fixed amount every month.
  • Enhanced Privacy – Faxes are delivered directly to your inbox with a secure communications network that offer unparalleled transmission security
  • Dedicated Numbers – Get a unique and private that is not tied to any location ot move your existing fax number to us

So if you still have a fax machine in your office, isn’t it time you took advantage of fax2email?

All for just £5.00 per month

Register Interest

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

 

 

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Get your FREE Server Healthcheck today!

This winter we are offering a FREE  HEALTHCHECK to all our existing Dedicated and Cloud Server clients!

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Your Server  will go through a thorough checklist by our qualified technicians to make sure the server is healthy and in good shape.

11 Point Service includes checks on the following:

  • Server Resources
  • Operating System
  • Patching
  • Backups
  • Security
  • … and much more!

This puts System Administration in the hands of experienced individuals and is just one of the ways that make hosting at Netcetera a truly better experience for you.

Leaving you to run your business with the knowledge that your server is up to date.

Register For a FREE Server Healthcheck

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

 

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Manage Your Services via Netcetera’s Client Area

Netcetera provides an easy and condensed approach when it comes to managing your purchased services via the Client Area. Here is how to login:

The Client Area allows you to do the following:

  • Manage personal details
  • View and Manage your current services with Netcetera
  • Purchase additional services
  • Manage payments
  • Support system – Speak to a member of the support team
  • Keep up to date with Netcetera’s news feed

Click the link bellow to log into our client area and start managing your services.

Netcetera Client Area

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450

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Still got a server in the office? Single server Colocation Offer!

Netcetera offers secure, reliable, high quality colocation.  Prices start from just £35.00 per month.

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We have space in our Datacentre with generous power allowances. Colocation is a very popular option for clients who want full choice and control over the hardware and software they use, but don’t want the expense of maintaining a 24/7 connected secure building with redundant power and air conditioning infrastructure.

Overview

  • RACK SPACE: 1u to 5u single server space (600mm Wide x 1000mm Deep)
  • POWER: Remote Power Management with 1 x IEC Power Socket (from .5 Amp 220-240V AC)
  • IP ADDRESSES: /29 block of 5 usable IPs as standard(More available upon request, subject to RIPE guidelines)
  • BANDWIDTH: 500 GB data traffic (Upgradeable on demand)
  • UPLINK: 1 x 100 Mbps Full-Duplex Uplink Port(Upgradeable to 1000Mbps)

If you would like to find out more about Netcetera colocation services or our other great products including cloud hosting and dedicated servers please click on the register interest button and one of our sales team will be in touch. Don’t forget to let us know if you would like to have a tour of our Datacentre

Register Interest

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450

 

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Microsoft ending support for Windows 2003 on 14th July 2015 – do you have an Action Plan?

Microsoft are ending support for Windows Server 2003 on the 14th July 2015 – don’t worry, let Netcetera help you.Windows 2003 end of life migration

As of the 14th July 2015 Microsoft will end  Windows Server 2003 support. It’s time to act to avoid unnecessary risk and costs, and plan and execute your migration strategy.
Businesses who don’t make the switch in time will be exposed to:
  • Increased risk with no Windows updates
  • No security updates!
  • No bug fixes
  • Lack of support – No ability to contact Microsoft for technical support in the event of problems
  • Compliance issues – Application vendors will also pull support for Windows Server 2003 Current applications will run, but future versions won’t
  •  Increased cost Continuing to run Windows Server 2003 will result in high cost  custom support agreements
How can Netcetera assist you?
Netcetera are a premium Datacentre  with a wealth of experience.  We help businesses of all sizes by hosting their Data and systems on our dedicated or cloud servers which are running the latest Windows operating systems, not only are these up to date but you get the peace of mind that comes with a quality Datacentre solution as well as lower running costs.
How we can help
  • Help you plan and implement through to migration
  • Certified Microsoft Silver hosting accreditation
  • ISO 27001, ISO 9001 and ISO14001 accredited
Ready to take action?
Complete the following form and we will send you information on the next steps to start walking you through this transition.
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Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

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Netcetera Successfully Renews ISO9001 and ISO27001 Accreditations for 2013

Netcetera are very proud to announce that the company’s ISO9001 and ISO27001 accreditations have been successfully renewed following an extensive independent audit of its standards and procedures. This accreditation is only awarded to companies that demonstrate the highest quality management systems.

Netcetera’s CTO Tim Cass commented “Netcetera’s services and products are continually reviewed to ensure that the company provides the highest quality service to their customers. This accreditation confirms our status as a company capable of internationally recognised standards and we are pleased that our dedication to outstanding customer service continues to be acknowledged by ISO.  Netcetera strives to maintain its established reputation for quality and security; it is our aim to provide world class service using the best facilities for our clients. The successful recertification of ISO9001 and ISO27001 reflects our ongoing efforts to maintain the highest service and security levels by implementing effective systems to enhance the working environment of our Isle of Man Datacentre. Renewing our ISO 27001 accreditation effectively demonstrates our on-going commitment to information security and we are delighted to keep our accreditation.”

ISO 9001:2008 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to consistently provide products that meet customer and applicable statutory and regulatory requirements. Netcetera aims to enhance customer satisfaction through effective quality assurance and continual improvement.

Being ISO9001:2008 certified and registered means an independent auditor has checked that the processes influencing quality within Netcetera conforms to the relevant standard’s requirements. The primary objective is to give our management team and our clients confidence that we are always in control of the way we do things. An organisation that engages an independent auditor or certification body to check their processes receives a certificate of conformity from the auditor/certification body.

The ISO 27001:2005 standard is an international certification that applies requirements for information security management systems. The standard is designed to provide customers with an assurance that their provider uses industry best practices or information security.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

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Make your payments easier with Direct Debit

Netcetera is  pleased to announce that we can now accept direct debit payments from all UK customers!

Paying by direct debit makes it much easier to automatically pay your monthly renewal, backed by the safety of the direct debit guarantee.

To setup your Direct Debit online simply follow the on screen instructions when processing your order. The first debit takes a few days to be processed by the bank so if you do wish to switch to a direct debit we recommend doing so when the invoice is generated to prevent the account becoming overdue. Any subsequent payments will be processed automatically in 1-2 days

To change an existing payment to Direct Debit is very easy. Simply click on an unpaid invoice and select Direct Debit as the payment method.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

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Your opinion counts – Customer Satisfaction Survey

Netcetera are very happy to advise that as part of our commitment to improving your experience with ourselves, we will be conducting a Customer Satisfaction Survey. The goal for this initiative is to use the survey results to help us continue to improve services to our customers, and to find ways to improve customer satisfaction. In order to do this we need to understand our customers’ expectations and to document where there are gaps between those expectations and their actual experiences.

We invite you to take part in the Customer Satisfaction Survey, it is only 4 questions and should take only 60 seconds to complete. We appreciate that your time is valuable. However your support in this will help us pinpoint areas that we constantly monitor, and ensure our customer service levels remain high. It will also help us to continue to improve and ensure that the products and services we deliver have a positive impact on your business.

Your opinion is extremely valuable to us, and the information collected from the survey will be reviewed and acted upon at all levels within Netcetera.

Thank you in advance for your time and consideration in completing this short survey.


Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat