Tag: 24/7 support

Posted on

Get Total Data Protection with Netcetera360

Does your business have all the protection it needs?

If the power in your office fails tonight, and all of your computers crash, how quickly can you recover? And more importantly, at what cost? According to the London Chamber of Commerce, 80% of businesses without a well structured recovery plan are forced to shut within 12 months of a flood or fire.

We’re here to ensure your business doesn’t become another statistic. Our business continuity solution is about more than just backup – it’s designed to quickly revive your network following any unplanned downtime, and ensure your employees are operating productively in almost no time at all. 

Unparalleled Peace of Mind

In today’s always-on business landscape, maintaining an effective backup and disaster recovery (BDR) strategy is becoming more important than ever before. Data is playing an increasingly critical role in decision-making processes, and the costs and risks associated with downtime are skyrocketing – not to mention the damage your brand and reputation can suffer in the event of a disaster.  

Netcetera’s business continuity solution includes features like continuous data protection, cloud-based replication and recovery, and more – all for one low fixed monthly price per protected server.

What does that mean? It means you can rest easy knowing that your critical data, emails, reports, and other information are all protected, backed up and securely tucked away until you need them.  

Direct Support

Having a backup appliance in place is only the first step in a successful business continuity strategy. To minimise the risk of data loss as much as possible, you’ll want to have technicians proactively monitoring the entire backup process to ensure things are working as expected.

That’s why we’ve got a dedicated team keeping a watchful eye over your protected servers, ready to jump into action should any problems arise. And if the worst should happen, don’t worry – we’ll have you back up and running quickly.

Netcetera360 Essential

This package, priced based on the live data on each protected machine, includes 1 daily cloud recovery point (an image containing yesterday’s data) for each protected machine on the appliance.

Netcetera360 Complete

This package, priced based on the live data on each protected machine, includes 15 fixed cloud recovery points in a 12-month period (five daily, three weekly, six monthly, and one yearly) for each protected machine on the appliance.

Netcetera360 Essential Netcetera360 Complete
100 GB Server £50/pm £80/pm
250 GB Server £70/pm £100/pm
500 GB Server £100/pm £130/pm
750 GB Server £140/pm £170/pm
1TB Server £180/pm £210/pm

Key features of both packages include:

  • Complete end-to-end management of backups
  • Block-level encryption
  • Continuous Data Protection technology
  • Fully-managed & monitored
  • Cloud replication
  • Off-site virtualization
  • And more!

Simple cost effective data protection that will save you money and could save your business!

Protect Your Data Now

Questions?

Speak to Belinda today to find out what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

 

Posted on

Put your IT business action plan into place with Netcetera

Many of Netcetera’s clients regularly review their IT and hosting requirements and with our assistance, some can even find room for improvement and even cost savings through embracing the latest technology available.

If you, like many other businesses, are thinking of moving your IT systems to the cloud, implementing a new backup and recovery solution, upgrading a dedicated server or even looking to improve the reliability and speed of your website we’re here to offer free impartial advice.

It may be that nothing needs to change but quite often businesses don’t just stand still. Staff numbers increase, regulatory implications come into force regarding data protection and the reliance upon the internet and data increases on a daily basis.

Over the coming weeks we’ll be focussing on helping businesses review their IT and hosting needs and introducing some great new products that will save time and money.

To start the ball rolling we’ve put together a definitive list of everything you may need to consider before migrating to the Cloud:

  • Email account you can use and synchronise among several devices
  • Online storage for your backups and file sharing
  • Web hosting and a free domain for your website
  • Antivirus software that protects your computer
  • Remote monitoring facility which sends alerts in case there is an issue with your PC
  • Anti-spam filter to protect you from spam and viruses
  • Setup and migration of all your data

We pride ourselves on listening to our client’s requirements prior to suggesting any solution, whether this be keeping things as they are, or moving to a new server, migrating to a cloud solution or simply just adding a level of management to what you already may have.

Some of our exciting new management solutions are ideal for the busy office, and with Netcetera 247 Desktop Complete from only £5.00 p/m you’ll be surprised how cheap it is to cover all of your office pc’s saving you a small fortune in time and money waiting for an outsourced IT technician to arrive.

There’s never been a better time to review your IT action plan and with our help you’ll be able to make the best use of the most modern technology available. There’s various ways we can help you carry out your review so why not put us to the test today, you’ve got nothing to lose, and everything to gain.

Get My IT Action Plan

This is a totally FREE service with no obligation whatsoever. At the end of each review you’ll receive a PDF document, clearly highlighting any areas where savings and improvements could be found. There’s absolutely no catch, and you don’t even have to be an existing client. Give us a go today and you could be pleasantly surprised.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

Posted on

Business Support Packages To Launch Your Enterprise

As Netcetera celebrates 20 years of successful business we thought we would throw our support behind a great new initiative to help startup businesses prosper.

The Netcetera JumpStart programme is targeted at helping new businesses create the next BIG thing – be it in FinTech, Cloud, Internet, Mobile, Games development, eCommerce. Regardless of how big or small your idea is, we’re here to help you bring it to life. We will provide your Startup with a great workspace at our Datacentre as well as FREE tools, top-quality mentorship, and training workshops designed to successfully take your business to the next level.

We know in the current economic climate how important it is to get as much support as you possibly can before turning an idea into a viable business proposition. This is why we’ve put together some exciting new products and services that have been designed to assist new businesses make the most of their IT and internet presence.

From cost effective hosting for websites right the way through to a fully managed suite of racks, we have the ideal solution to make your business work for you. We can also provide you with all of the marketing tools you need to make the most of your website and social media platforms and if you need a modern office to work from, we can also address that too.

We also understand that finances don’t always flow as expected for startup businesses and that’s why our product pricing is very clear, competitive and available on a choice of billing cycles enabling you to manage your cashflow.

Managing IT isn’t easy either. It can be very time consuming and costly and it’s not something that everyone can do. Technology shouldn’t put you off starting down the road to success. We’ve made IT management easy for new businesses with fully managed and monitored hosting packages built around your own technical abilities.

So if you’ve got a great business idea, regardless of what it is, we’re here to help you make it a success. Register your interest today and we’ll send you some details or arrange a call to discuss what we can provide to make your business dreams become a reality.

Awesome Startup Packages

If you would like to become one of our satisfied clients and find out what Netcetera could offer your business why not give us a call or if you’re passing by, why not book a tour of one of the most modern energy efficient datacentres any where in the UK.

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

 

 

 

 

Posted on

The Businesses Behind Our Business

As Netcetera celebrates 20 years of successful business we thought we would share some of the great success stories behind some of the clients we have helped over the years.

We gave Lawrence from the team at Futurestore the 60 second interview. To get his thoughts on being a Netcetera client and setting out in business.

Futurestore

Steve: How long have you been in business for?

Lawrence: We have been designing and building websites for 18 years

Steve: What is your main business, what do you do, who are your customers?

Lawrence: We spend our time almost entirely devoted to building ecommerce websites. All the sites we build are based on our own software and this makes it quick and easy to respond to customers’ needs for flexibility in website functionality. Our customers are typically SME’s – from businesses of one owner/manager to larger enterprises with hundreds of staff.

Steve: Why choose Netcetera?

Lawrence: We stay with Netcetera as they are able to still offer an excellent personal service to businesses like ourselves.

Steve: Any funny stories or challenging situations from your business?

Lawrence: We once had a call on a Monday from a person who had just been let down by their website designers and who, because of advertising that was due to hit the streets, needed a fully working ecommerce website designed and built by the following Monday. We did it….just!

Steve: What would you say to someone about to set up their own business, words of wisdom ?

Lawrence: If you can genuinely leave your client happy at the end of a job (and get paid!), then there’s little else you need to worry about.

Steve: How important is having reliable hosting for your business?

Lawrence:  This is paramount, especially so with ecommerce websites.

About Futurestore; Started in 1998 we have designed and built over 700 websites. In 2000 we developed our own content managed ecommerce software which is now the core of all the online stores that we develop. Whether you’re a one person business starting out in ecommerce retail or a larger business with warehouse distribution we have the experience to help create a successful online strategy.

If you would like to find out more about Futurestore and how the services they offer could help your business reach the next level call the team on: 01209 821117

If you would like to become one of our satisfied clients and find out what Netcetera could offer your business  take up our 7 Day free trial offer now and take make your business a success with Netcetera.

FREE TRIAL

If you have a story to share about your business and would like to take part in our 60 second interview please get in touch, we’d love to hear from you.

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

 

 

 

 

Posted on

7 Questions to ask yourself before you choose your new Host – Support

Part 3:  The support you get is important, make the right choice for you.   

Following on from the introduction, and last weeks discussion on longevity and history a good Managed Hosting Provider will have a strong team of experts available to help you every step of the way, along with a stable online presence

You need a company that is always there for you.  Regardless of the time or day whether your tinkering with your website at 2 am on a Saturday night or on a holiday weekend, what happens if something breaks your website? You’ll want want to get hold of someone immediately to help you out!

Support offerings vary massively from different providers. Some will just make sure that their server works, and make you fend for yourself if a database gets corrupt, basically the bare minimum. Others will take care of everything for you, but be prepared to pay a lot of money.

It’s a personal choice, but we recommend finding a company that works best for you matching your personal skills, knowledge and budget. Perhaps you are a super nerd in which case, you probably don’t need to read this! and only the bare minimum is needed. But for the majority, if something goes wrong you will want a partner that you can count on at any time.

Here at Netcetera, support is what we do. We are always available by live chat and email (tickets) 24×7. Our people are here to make sure you are happy and your problems are resolved as quickly as possible. We also offer free trials for 7 days so you can experience the true value of great support and service.

START YOUR FREE TRIAL

Hosting Highlight: Business Package

Our Business Package is perfect for any growing e-commerce website. Featuring fewer customers per server, PCI compliance (to store credit cards), a free SSL Certificate, and enterprise database support, this plan is a truly a gem. Get Started now for only £9.99 per month.

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

Posted on

Netcetera Tops The Webperf List Again

We are very proud to announce that Netcetera is  ranked Number 1 for being the UK’s Fastest Host , by Webperf, the Monitoring Service Company. This is a fantastic end of year achievement for Netcetera as the ranking is measured against the UK’s top ISPs!

webperf dec

Webperf calculates the transferring rate against time. Since October 1998 Webperf has been the UK’s only independent ISP performance benchmark. Testing any willing ISP’s for performance and reliability 24/7.

So if you want Carbon Zero super fast hosting, excellent technical support at unbeatable prices there’s only one place you need to go.

Find Out About Netcetera

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form , call 0800 808 5450 or Chat Live with one of the team

Posted on

Netcetera Does It Again in November

We are very proud to announce that Netcetera is  ranked Number 1 for being the UK’s Fastest Host , by Webperf, the Monitoring Service Company. This is a fantastic achievement for Netcetera as the ranking is measured against the UK’s top ISPs!

webperf november

Webperf calculates the transferring rate against time. Since October 1998 Webperf has been the UK’s only independent ISP performance benchmark. Testing any willing ISP’s for performance and reliability 24/7.

So if you want Carbon Zero super fast hosting, excellent technical support at unbeatable prices there’s only one place you need to go.

Find Out About Netcetera

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form, call 0800 808 5450 or Chat Live with one of the team

Posted on

Get your FREE Server Healthcheck today!

This winter we are offering a FREE  HEALTHCHECK to all our existing Dedicated and Cloud Server clients!

healthcheck (1)

Your Server  will go through a thorough checklist by our qualified technicians to make sure the server is healthy and in good shape.

11 Point Service includes checks on the following:

  • Server Resources
  • Operating System
  • Patching
  • Backups
  • Security
  • … and much more!

This puts System Administration in the hands of experienced individuals and is just one of the ways that make hosting at Netcetera a truly better experience for you.

Leaving you to run your business with the knowledge that your server is up to date.

Register For a FREE Server Healthcheck

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

 

Posted on

Netcetera Does It Again in September

We are very proud to announce that Netcetera is  ranked Number 1 for being the UK’s Fastest Host , by Webperf, the Monitoring Service Company. This is a fantastic achievement for Netcetera as the ranking is measured against the UK’s top ISPs!

webperf oct 2015

Webperf calculates the transferring rate against time. Since October 1998 Webperf has been the UK’s only independent ISP performance benchmark. Testing any willing ISP’s for performance and reliability 24/7.

So if you want super fast hosting, excellent technical support at unbeatable prices there’s only one place you need to go.

Find Out About Netcetera

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

Posted on

Grab a Great Deal on a Dedicated Server

If you’re looking for a way to improve your business’s efficiency take advantage of this fantastic Dedicated Server Offer!

pattern 3100QC 2

With 8 GB RAM, Intel Quad-Core Xeon 3.1 Ghz processor, 2 x 1TB HDDs and a choice of Windows or Linux Operating System – all at an unbeatable price of £65.00 per month with a one off £99.00 setup fee – there’s nothing to hold you back!

All this is now available on a simple 12 month contract from Netcetera backed up by our unrivalled 24/7 UK based technical support team.

Limited Stock – so grab yourself the deal of the year and take your business to the next level.

Order Now

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450 or click our Live Chat