Netcetera are very happy to advise that as part of our commitment to improving your experience with ourselves, we will be conducting a Customer Satisfaction Survey. The goal for this initiative is to use the survey results to help us continue to improve services to our customers, and to find ways to improve customer satisfaction. In order to do this we need to understand our customers’ expectations and to document where there are gaps between those expectations and their actual experiences.
We invite you to take part in the Customer Satisfaction Survey, it is only 4 questions and should take only 60 seconds to complete. We appreciate that your time is valuable. However your support in this will help us pinpoint areas that we constantly monitor, and ensure our customer service levels remain high. It will also help us to continue to improve and ensure that the products and services we deliver have a positive impact on your business.
Your opinion is extremely valuable to us, and the information collected from the survey will be reviewed and acted upon at all levels within Netcetera.
Thank you in advance for your time and consideration in completing this short survey.
Questions? Let us help!