No matter what your core business is, there’s no denying that technology plays an important role in day-to-day operations. And as we grow more dependent on IT, it’s becoming increasingly-important that your network and systems are online and operating efficiently at all times.
That’s where our fully-managed approach to IT can help. With proactive remote monitoring and management, we’re able to keep tabs on your IT infrastructure 24×7, 365 days a year – and when a problem does arise, our technical experts can quickly resolve it; in many cases before you’re even aware that there was a problem at all.
Netcetera 247 Essential
Netcetera 247 Complete
If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full- blown business interruption. Are you leaving IT to chance?
Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind – freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch (and fix) the little problems before they become big ones – in many cases before you’re even aware that there’s an issue.
Network Monitoring & Care
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.
Our 24/7 Help Desk provides support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.
Custom Project Work
We also offer a variety of custom projects designed to help optimise your IT infrastructure – including software installations, migrations, setups and configurations, and more. There are are more than 85 projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend; so there’s no interruption or downtime at your office.
Backup and Disaster Recovery
Our Backup and Disaster Recovery solution is a complete, end-to-end business continuity offering designed to provide you with true peace of mind and robust data protection – meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.
Our managed IT services are a powerful and complete suite of offerings which allow you to leverage our software, support and technical specialists as your own.
Our highly-intelligent monitoring tools and 24/7/365 back-office services provide cost-effective IT management that ensure your systems operate at maximum efficiency – and deliver the return you expect – all for a fixed, predictable monthly cost.
Our support teams work around the clock to ensure your infrastructure not only remains healthy, but is also optimised for performance.
Questions? Let us help!
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450