How Can LiveChat Help Your Business?

Customer service is becoming more and more vital within most businesses. Before during and after a product/service purchase individuals usually encounter some sort of customer service making it vital for businesses to ensure this transaction is smooth and controlled allowing customer to feel satisfied after the process is completed.

unnamed

LiveChat gives help to those who need it.  This particular feature allows your business to get in touch with people on your website and point them in the right direction. Additionally LiveChat does most of the heavy lifting phone and email can’t handle allowing your business to eliminate long ques and delight customers with an instant reply.

unnamed

This particular style of communication also allows for the customer to voice their feedback directly to the businesses internal respondent, benefiting the business in the process of educating them more about their customers desires.  Benefits include repeat business, customer loyalty, retention, an increased reputation and gives the organisation a competitive advantage.

Start your 30 day FREE Trial

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450

Netcetera Have Teamed Up with New Relic – FREE TRIAL


Netcetera
 are delighted to announce that we have teamed up
with New Relic, the all-in-one web application performance management provider for the cloud and the datacentre.

Special Offer

Netcetera offers a FREE 30 Days Pro Trial valued at $149

New Relic monitors every move your application makes, across the entire stack, and shows you what’s happening right now.
Its SaaS solution combines real user monitoring, server monitoring, application monitoring, and availability monitoring in a single solution built from the ground up.

It changes the way organizations manage web application performance in real-time, enabling developers and operations teams to quickly and cost effectively monitor, troubleshoot, and tune application performance.

Benefits

  • Multi-language support: Ruby on Rails, PHP, Java, Python and .NET
  • Real user monitoring including performance of all end-user page requests.
  • Server monitoring including metrics on CPU usage, physical memory, network activity, load averages, and more.
  • Rich monitoring of application performance and response time down to the level of individual transactions.
  • Tracing through the entire stack of application functionality down to individual application components, classes, methods, and more. Including the calls into the back end database.
  • Simple product delivery via a Software-as-a-Service (SaaS) model
  • Rapid time to value. New Relic works when first installed with no configuration required.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450 or click our Live Chat

Grab your New .UK Domain Today!

Netcetera are very proud to announce the  launch of .UK – out on its own for the first time. The new .UK domain extension is the shorter and sharper alternative to the .CO.UK extension we all know.

It follows the precedent set in Europe where shorter domains such as .FR and .DE are common place. Let your company name take focus and keep your domain extension short, sweet, and memorable with .UK!

More British than the cup of tea

Wondering why you should get a .UK domain? There’s plenty of reasons:

  • Signify a UK presence
  • Protect your brand and business identity
  • A new shorter and memorable domain extension
  • 81% of British users prefer to use a .UK website over a .COM when
    shopping online

With over 10 million .CO.UK domains registered today and 2 million being added every year, it’s safe to say the United Kingdom loves .UK!

Protect your brand with a new .UK

Registrations of .UK domain names are open to anyone. However, in most instances, if you already own a .CO.UK, the equivalent .UK domain will be reserved for you.

For full details on how priority allocation works, check out our FAQ
section below.

Secure your new .UK and put the focus on your British brand today.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450 or click our Live Chat

Pre-Order your .UK Domain today

Netcetera are very proud to announce the upcoming launch of .UK – out on its own for the first time. A shorter, sharper domain name which puts the emphasis firmly on your website name – exactly where it should be.

Why is the .UK ideal for you and your business?

Because it shows your visitors that you are located in the UK and as it’s shorter it’s easier to write and easier to remember than a .co.uk.

Because it provides a new space for you to create your online identity, build your online business or launch your online community in the ever-changing digital world.

Who can pre-order .UK domains?

Absolutely anyone!

There are no restrictions on .UK registrations which means that anyone can pre-order one. What’s more if you already have a .co.uk, .org.uk or .me.uk web address, your pre-order for a .UK domain could be guaranteed. So pre-order it now to take advantage of this!

Already got a .CO.UK? Log into Client Area and pre-order your .UK domain today!

The .UK domain family

The existing .UK domains bring people together; they help grow businesses, raise support, promote their individuality and display they talents.

.co.uk is still staying, along with .org.uk, .me.uk and all the other domains ending in .UK that currently exist.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450 or click our Live Chat

Boost Your Business with Moz Pro Free For 60 Days

Netcetera are delighted to announce that we have teamed up with the folks at Moz to offer our customers Moz Pro Free for 60 days!

Moz Analytics online marketing software gives you all of your website’s inbound marketing data in one place. With beautiful data visualisations over time, custom reporting, and actionable recommendations, you can focus on what you need to help grow a successful business online.

Moz can drive very meaningful traffic to your website, it is like a GPS, it calculates where you are in relation to where you want to be, and it helps you get there. Take a wrong turn, and it pipes up. Get on the right road again, and it lets you know that too.

Being knowledgeable about where your site stands in the rankings and how to improve is like having a golden key for your business. When it comes to SEO (Search Engine Optimization) there are no better-trusted services in the game than Moz

In addition to the great educational information available from SEOmoz, one of the greatest benefits to a PRO membership is access to great tools.

We’ll go over a few of the most important tools and resources briefly and then give you a little look into a few of those tools as well.

Link Research & Analysis

Keep an eye on your competition’s links. Inspect anchor text. Spot link opportunities. Get social activity data. And more.

Twitter Analytics

Study your followers and dissect data. Find top influencers. Connect with people in your niche. We recently used this to determine when our audience was tweeting the most, giving us a better time frame for releasing posts so we get more shares. We also use this to discover our most influential followers. Knowing this information is valuable for building powerful relationships.

Rank Tracking

Monitor your site’s position in the major search engines.

On-Page Optimization

Get grades on your pages’ SEO on-page effectiveness.

SEO Web Crawler

Make sure your site is optimized and accessible to search engines. Get information on problems that could be holding your site down.

Lab Tools

Somewhat like Google Labs, this section offers exciting new tools to take out for a test drive. Current lab tools include the Competitive Link Research Tool for finding where your competition is getting link juice but you aren’t. And next there’s the Link Acquisition Assistant – a tool to help you find brand new link opportunities.

Other Tools

In addition to the tools above, there are also two more older tools that are no longer supported; however, that doesn’t mean they’ve lost their value: 1. Historical Pagerank Checker for finding a page’s Pagerank – both past and present, and 2. Top 500 – a list of top 500 domains and pages according to SEOmoz.

Training Webinars

Twice a month training webinars not only give you an SEO education, they let you interact with professional SEOs.

Q&A Forum

Ask questions and engage with others who are serious about SEO. No off-the-wall high-schoolers shooting their mouth off about SEO here (unlike other places you may find on the web).

Comprehensive Q&A Database

Get access to an enormous database of SEO knowledge.

Fresh Web Explorer

The tool in Moz’s arsenal that we found to be one of the most useful is their Fresh Web Explorer. Type in any term and it will show you mentions of that term across the web. For example, type in your business name, then type in a competitor’s name, and you can see a comparison of web mentions, and exactly which websites are mentioning both. This can be extremely helpful to see where your competitor may have the edge on you and how you can infiltrate that space.

Open Site Explorer

If you’ve ever wanted to analyze links to your website or your competitors site, then give the open site explorer a try. With open site explorer you can investigate your backlinks, anchor text, and even compare a whole slew of link metrics against your competition. This really helped us to identify where we stand next to our competitors and what we can do to improve our overall linking strategy. Namely, we can leverage it to develop press in similar places to where our competitors are appearing.

Keyword & Ranking Tools

Ready to take the data you’ve gathered and use it to grow your business with SEO? Moz has a handful of useful tools for tweaking your content.

Rank Tracker

Curious as to where you are in the search engines for certain keywords? Type in your URL as well as the keyword and the rank tracker will show you where you sit in the rankings.

On-Page Grader

Optimizing your pages around the keywords you want to target is extremely important for SEO. Using the On-Page Grader, just enter your keyword with a URL and it will measure how well your page is optimized for that particular keyword. The best part is that it will also provide recommendations on how to further optimize the page.

Keyword Difficulty

Before considering ranking for a particular keyword, you’ll want to see how hard it is going to be to make a dent in the rankings. With the keyword difficulty tool you can type in a keyword and it will give you an in-depth analysis on how difficult it is to rank for that particular keyword. The Keyword Difficulty tool even provides a SERP report showing you the top ten results for your keyword, showing you who is already ranking for it and how high of an authority they may be. This is helpful for figuring out whether you can break into the top 10.

With Moz Pro, you get access to all the great tools mentioned above, plus the stuff we haven’t personally had a chance to dive into quite yet. If you don’t find value from Moz within the first 60 days, you can easily cancel at anytime. If you’re like us and had been handling your SEO manually before, I suspect you’ll get hooked once you see how powerful and time-saving Moz’s tools are.

Not only does Moz provide an amazing diagnostic system to point out errors with your website, but they also provide a competitive link analysis tool that lets you compare your site to your competition. You get an in-depth look at each and every one of your competitors, how they stack up against you, where their links are coming from, and much more. If you’ve ever wondered, “how can we beat these guys?” Moz’s tools are the first step in the right direction.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450 or click our Live Chat

 

IIS8 Hosting Now available

Netcetera are delighted to announce that IIS8 is available with the Developer Package 2013. The package comes with many new features such as:

  • IIS Application initialization
  • IIS Dynamic IP Restrictions
  • IIS WebSocket protocol
  • WCF RIA Services Server
  • MySQL 5.5
  • MS SQL 2012 Express
  • Python 2.7
  • Web Deploy 3.0
  • Url Rewrite 2.0
  • WebDav 7.5

In  addition to our Developer Package 2013 for £2.99/pm we also offer the Developer Plus Package 2013 for only £5.99. Up to 5 websites, 400GB Bandwidth and 5GB of Webspace.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

A completely FREE comprehensive SEO Audit

Netcetera are delighted to announce that we have launched our latest product, a FREE SEO Audit of your Website

This audit will show you:

  • Exactly Who YOUR Key Competitors Are
  • The Changes That You’ll Need To Make To Improve Your Search Engine Ranking
  • Who Is Linking To Your Website
  • Your Current Popularity In Social Media Networks
  • The 3 Essential Factors That Determine A Page 1 Position For YOUR Website
  • Where YOU Rank Right Now For YOUR Keywords

 

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

Support for Node.js on Shared Hosting Platform

We are delighted to announce support for Node.js on our Shared hosting platform.

Node.js – or just Node as it’s commonly called – is a server-side javaScript implementation that enables developers to write client side as well as server side code in JavaScript.

To ease the development of complex JavaScript further, Node.js supports the CommonJS standard that allows for modularized development and the distribution of software in packages via the Node Package Manager.

Applications that can be written using Node.js include, but are not limited to Static file servers, Web Application frameworks, Messaging middle ware and Servers for HTML5 multi player games.

“We offered node.js support in our recent WebMatrix 2.0 beta labs sandbox and have received requests for making node.js generally available in our web hosting service,” said David Scalzo, Account Manager at Netcetera. “In keeping with our mission to empower developers, we are happy to announce node.js support in our Windows hosting environment.”

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

A Faster, Safer and Smarter website with CloudFlare

We are delighted to announce that Netcetera have partnered with CloudFlare – a performance CDN (Content Delivery Network) and security service.

On average, a website on CloudFlare loads twice as fast, uses 60% less bandwidth, has 65% fewer requests and is way more secure. CloudFlare re-routes your sites’ traffic through its global network (14 Data Centres); blocking threats and caching content. This saves your bandwidth & resources while speeding up load times.

Enabling CloudFlare for your Netcetera web sites is fast, simple and free.

CloudFlare automatically caches static content:

  • CSS
  • JavaScript
  • Images
  • Requires zero configuration
  • Provides high gzip compression
  • Is compatible with other CDN solutions

Result: The average website on CloudFlare loads:

  • Twice as fast
  • Sees 65% fewer requests
  • Saves 60% in bandwidth

CloudFlare makes web content load efficiently by:

  • Consolidating multiple network requests into one request
  • Loading JavaScript asynchronously

The result: pages load snappier

CloudFlare provides a layer of security against a broad range of attacks including:

  • Comment spam
  • Content theft
  • Email harvesting
  • SQL injection
  • Cross-site scripting attacks (XSS)
  • DDoS attacks

Benefits

  • Sites load twice as fast
  • Use 60% less bandwidth
  • See 65% fewer requests
  • Have an additional layer of web protection

Which Customers can benefit from CloudFlare?
Every website can benefit from CloudFlare, however here 5 types of sites that really can benefit:

  • Websites running slow or with high server utilization
  • Websites with traffic spikes due to seasonality or marketing campaigns
  • E-commerce and business sites
  • WordPress blogs or websites with history of security breaches and vulnerabilities
  • Sites at risk of being hacked or targeted with a DDoS attack

When to Recommend CloudFlare

1) Websites running slow or with high server utilization

  • On average, CloudFlare makes a site load twice as fast CloudFlare lowers server load by 60%
  • Zero configuration. It happens automatically

2) Websites with seasonal or marketing traffic spikes

  • Keep a site running even under a crushing request load
  • Surges in traffic won’t overload your webservers

3) E-commerce and business sites

  • Make websites faster and safer
  • Save time and money and avoid the headaches related to an attack

4) Websites or WordPress blogs with history of security breaches

  • CloudFlare stops threats before they can inject code or reach your customer’s websites

5) Sites at risk of being hacked or targeted with a DDoS attack

  • CloudFlare helps to mitigate DDoS attacks
  • Using “I’m Under Attack” mode is easy and effective

CloudFlare is FREE to all Netcetera’s Customers

Questions? Let us help! To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

Make Your Servers Invisible to Hackers

We are delighted to announce that Netcetera have partnered with Dome9 Security – a pioneer in hosted and cloud server security.

If you’re like most of us, you leave ports such as RDP, SSH, phpMyAdmin and more open, so you can connect to and manage your servers. But this leaves your servers exposed to vulnerabilities and hacker’s attacks.

With Dome9 on your Netcetera servers, you can close these ports and secure your servers with on-demand access when, for whom, and for only as long as is needed, with just a click of a button.

Dome9 makes security as elastic as the cloud with first-of-its-kind multi-platform cloud server security management. Available for the enterprise and hosting providers, Dome9 provides dynamic security policy control for Clouds, Virtual Private Servers (VPS), dedicated servers, across all major operating systems and service providers.

Dome9 lets you:

  • Stop Zero-Day Vulnerabilities and Exploits by closing open service ports like SSH and RDP
  • Secure Remote Server Administration by enabling 1-click, on-demand access only when, for whom, and as long as is needed
  • Automate Policy Administration with role-based controls, time-based policies, and auto-scaling security
  • Simplify Security with group-based policy controls for multiple users and servers and an ultra user-friendly UI

Questions? Let us help! To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat